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Privacy Policy

Last updated: March 10, 2026

This Privacy Policy explains how [Company Legal Name] (“we,” “us,” “our”) collects, uses, shares, and protects your personal information when you use [Website URL] (the “Site”) and related Services, including retreat applications, member areas, and payment features.

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By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information you provide directly

  • Contact details: name, email address, phone number, mailing address.

  • Application information: responses to questions about your interest in the retreat, background, preferences, and any other information you choose to share.

  • Account information: username, password, and profile details for members-only access.

  • Payment information: information necessary to process payments (handled primarily by third-party payment processors).

  • Uploaded documents: waivers, forms, or other documents you upload via the Site (if applicable).

1.2 Information collected automatically

When you visit the Site, we may automatically collect:

  • IP address

  • Device type and browser

  • Pages viewed and links clicked

  • Date/time of visits and referring URLs

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This information helps us understand how the Site is used and improve performance and security.

1.3 Information from third parties

We may receive information about you from:

  • Payment processors (e.g., confirmation of payment status)

  • Email service providers (e.g., delivery status)

  • Booking or form tools used in connection with the Site

2. How We Use Your Information

We may use your information to:

  • Review and manage retreat applications.

  • Communicate with you about your application, booking, account, and retreat information.

  • Process payments, deposits, and refunds (where applicable).

  • Provide, maintain, and secure members-only areas of the Site.

  • Send administrative messages, confirmations, and reminders.

  • Customize content and improve the Site’s design and user experience.

  • Comply with legal obligations and respond to lawful requests.

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We will only use your personal information for the purposes described in this Policy or as otherwise disclosed to you at the time of collection.

3. Legal Bases (for UK/EU visitors)

If you are located in the UK or EU, we process your personal data on one or more of the following legal bases:

  • Contract: to provide services you request (e.g., processing your retreat booking).

  • Legitimate interests: to run, improve, and protect our Site and services, and communicate with you.

  • Consent: where you have given us explicit consent (e.g., certain marketing emails).

  • Legal obligation: to comply with applicable laws.

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You may withdraw your consent at any time where consent is the basis for processing.

4. How We Share Your Information

We may share your information with:

  • Service providers and vendors who help us operate the Site and Services (e.g., web hosting, email services, payment processors, form and document tools).

  • Retreat organizers and staff, to the extent necessary to manage your participation in the Retreat.

  • Authorities or legal counsel, if required to comply with law, court orders, or to protect our rights and the safety of others.

  • Business successors, in connection with a merger, sale, or similar transaction, where your information may be transferred as part of the business assets.

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We do not sell your personal information to third parties.

5. Payments

Payments made through the Site are processed by third-party payment processors (such as Stripe, PayPal, Wix Payments, or similar).

  • We do not store your full credit card number or full payment instrument data on our own servers.

  • Payment information is handled according to the processors’ own terms and privacy policies.

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Please review the applicable payment processor’s policies for more details.

6. Data Retention

We keep your personal information only for as long as necessary:

  • To fulfill the purposes described in this Policy.

  • To comply with legal, accounting, or reporting obligations.

  • To resolve disputes and enforce our agreements.

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When information is no longer needed, we will delete it or anonymize it where feasible.

7. Cookies & Tracking Technologies

The Site may use cookies and similar technologies to:

  • Remember your preferences

  • Analyze how the Site is used

  • Improve performance and security

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You can adjust your browser settings to refuse or delete cookies. However, some features of the Site may not function properly if cookies are disabled.

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If we use third-party analytics or tracking tools, their cookies and practices may be governed by their own policies.

8. International Data Transfers

Depending on where you are located, your information may be transferred to and processed in countries other than your own, including the United States of America.

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By using the Site, you understand that your information may be processed in countries that may have different data protection laws than your home country.

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Where required, we take steps to ensure appropriate safeguards for international transfers.

9. Data Security

We use reasonable technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access.

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However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

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You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Accessing your information

  • Correcting or updating inaccurate information

  • Requesting deletion of your information

  • Objecting to or restricting certain types of processing

  • Requesting a copy of your data in a portable format (where applicable)

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To exercise these rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

11. Children’s Privacy

The Site and Retreat are not intended for children under 16, and we do not knowingly collect personal information from children under 16.

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If we become aware that we have collected personal information from a child under 16 without appropriate consent, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made.

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Your continued use of the Site after changes are posted will mean you accept the updated Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:

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